Terms of service

TERMS OF SERVICE

Welcome to Bright Paws Club. By accessing or purchasing from our store, you agree to the following terms.

1. General

By using this site, you confirm that you are of legal age in your jurisdiction and that all information you provide is accurate and complete.

2. Products and Pricing

All prices are listed in US Dollars (USD) unless displayed in your local currency at checkout. We reserve the right to modify prices, product descriptions, and availability at any time without notice. Product images are for illustration; minor variations in colour may occur.

3. Orders

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or contain pricing errors. If we cancel your order, you will receive a full refund.

4. Shipping and Returns

Shipping and returns are governed by our Shipping Policy and Refund and Returns Policy, which form part of these Terms.

5. Product Use

Our grooming tools are intended for use on pets, with gentle pressure and light strokes. Let the comb's own weight do the work, do not press down. Stop immediately if your pet shows signs of pain, or if the skin becomes red or irritated.

Do not use a comb on matted fur that has tightened against the skin, and never bathe a pet with mats in its coat. Mats that cannot be worked out gently should be handled by a professional groomer or a veterinarian.

6. Books and Educational Content

Book One, Book Two, and our trackers are general grooming education. They are not veterinary advice, and they are not a substitute for professional care. Every factual claim is sourced, and the sources are listed inside each document so you can verify them yourself.

If your pet shows signs of skin irritation, pain, sudden changes in grooming behaviour, or anything else that concerns you, consult a veterinarian.

Bright Paws Club is not affiliated with, endorsed by, or sponsored by any organisation cited in our books.

7. Digital Products

Digital files are delivered by email immediately after purchase. They are licensed for your personal use and may not be resold or redistributed.

If you request a refund under our 60-day guarantee, the books and trackers remain yours. We do not ask you to delete them.

8. Intellectual Property

All content on this site, including text, images, books, and branding, is the property of Bright Paws Club and may not be reproduced without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Bright Paws Club shall not be liable for any indirect, incidental, or consequential damages arising from the use of this site, our products, or our books. Our total liability shall not exceed the amount paid for the product in question.

10. Changes to These Terms

We may update these Terms at any time. Continued use of the site after changes constitutes acceptance of the updated Terms.

11. Contact

For any questions regarding these Terms, email us at hello@brightpawsclub.net.